| Who are you? |
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Artemis Black's is a two man operation. Well technically a one man and one rather attractive woman operation :) We started as a small Gaming Shop in South Wales, UK and before you is our online home!
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| Where are you? |
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Our walk-in store is based at the below address. Feel free to pop in if you happen to be a local, we always welcome new customers and our gaming group is always looking for new victims...
Unit 84
Pontypridd Indoor Market
Pontypridd
South Wales
(Please don't send snail mail to this address, it's located in an indoor market complaex and we don't get individual mail. If you need to send us snail mail for any reason contact me and I will provide an alternative address)
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| So what have you got to offer? |
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We stock, what we think is, a good range of interesting miniature lines both domestic and international. We offer a fast & friendly service and realistic postage costs.
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| What's up with all the RRP ABP stuff? |
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RRP stands for Recommended Retail Price (For miniatures from out of the UK it's the UK retail price). ABP Stands for Artemis Black's Price of course :)
Please note that every now and again someone gets confused about the strike through the RRP. It doesn't mean we are out of stock! It means we're cheap ;)
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Ok, I like your multi-buy Deals but you don't have the combination I'm looking for - Will you swap?
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The quick answer is 'Maybe' :)
Ask us and we'll see what we can do, only takes an e-mail to ask. |
| Is your postage really £1? |
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Yes, if you live in the UK, but we keep our International shipping costs as low as possible too.
We decided that too many gamers live out of walking distance of a gaming store and adding travel costs on when you only want 3 miniatures and a pot of paint is kinda stupid. We hope you agree.
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| How come you don't sell Games Workshop items? |
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A simple business decision. We decided that there are already plenty of online GW stockists, both reliable and less so, on the world wide web and felt that just adding to the glut wouldn't benefit anyone.
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| Will you ever stock GW items? |
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I'm fairly sure we will at some point. We've just decided to concentrate on bringing relatively unknown or unavailable miniatures to the public first. You can thank us later ;)
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| What's up with the site? Where's the fancy graphics? |
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Not here! Seriously, we've never been fans of amazing looking sites that come at the cost of being able to go and make a cup of tea while waiting for page 2 to load. Our goal is to keep everything nice and speedy for everyone out there still using dial-up or for those of you who just don't are that I can make things spin around and go bloop and just want to see the miniatures before you have to shave again.
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| Why can't we just purchase items immediately? |
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The main reason is we're a walk-in store too and we can't take the risk of someone ordering something we just sold out of in-store.
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| Surely you could just re-order if that happens? |
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We could yes. Unfortunately as we're dedicated to bringing international lines to the UK you could end up waiting a week or two for miniatures you've already paid for. We don't do business that way.
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| Is that ever going to change? |
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We hope so. As our in-store stock grows we will feel more comfortable allowing people to buy immediately from the site. At that point we will install a shopping cart to the site.
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| How long do you take to deliver? |
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It depends on how you pay. Paypal orders are sent immediately as are Bank Transfer, Postal Order, Concealed Cash and International Money Orders.
Cheques 'may' be held to clear at our discretion.
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| So postage is £1? You send third class and surface mail etc. right? |
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Nope. UK postage is first class for most orders, heavier items go second class but we send as much as we can by first class post. Should you order enough to go over 1kg in weight they'll be sent parcel post (3-4 days).
International orders are sent small packet airmail. In unusual circumstances we may send surface mail but will discuss this with you beforehand.
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| Blah link doesn't work, what do I do? |
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Tell me would be a good start :) Any miscellaneous emails can be sent to artemis@artemisblacks.com this includes broken links, suggestions for new miniature lines and heaped praise.
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| So what's next? |
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We're always open for suggestions! Seriously though we're usually already looking at numerous new miniature lines and ideas. Whenever we decide to start stocking a line or implementing an idea we'll announce it on our Main page.
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| Is that it? |
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Well for now. I'm sure more questions will pop up at a later date!
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